Records, fax and other contacts

Find other published document channels. Confirm the department and purpose before sending any records.

fax other

UHC Community Plan of Texas credentialing (fax with bar-coded letter cover sheet)

Official page read

Phone

No phone listed for this route

Fax

866-293-0421

Published hours

Not published in this record

Product, plan and location

medicaid
Texas

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-21

Report an update

fax other

UHC Community Plan of Florida Healthy First Steps pregnancy case management

Official page read

Phone

No phone listed for this route

Fax

877-353-6913

Published email

hfsescalation@optum.com

OBRAF submission

Published hours

Monday–Friday, 8 a.m.–5 p.m.

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

Fax for pregnancy case management; email for Obstetrical Risk Assessment Form (OBRAF) submission.

View source ↗ · Source checked 2026-10-24

Report an update

fax other

UHC Community Plan (OH) fraud reporting

Official page read

Phone844-359-7736Published hours

Not published in this record

Product, plan and location

medicaid
Ohio

Mailing address

Not researched for this route

Report fraud, waste or abuse concerns (uhc.com/fraud).

View source ↗ · Source checked 2026-10-25

Report an update

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

email other

UHC Community Plan (MO) care management referrals email

Official page read

Phone

No phone listed for this route

Published email

MO_CareManagement@uhc.com

Published hours

Not published in this record

Product, plan and location

medicaid
Missouri

Mailing address

Not researched for this route

Refer high-risk members (asthma, diabetes, obesity) and members needing private-duty nursing; phone via provider services.

View source ↗ · Source checked 2026-10-25

Report an update

email other

UHC Community Plan (IN) nursing facility provider engagement email

Official page read

Phone

No phone listed for this route

Published email

SNF_Medicaid_PER@optum.com

Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address

Not researched for this route

Nursing facility provider engagement representatives (statewide).

View source ↗ · Source checked 2026-10-25

Report an update

email other

UHC Community Plan of Tennessee ABA utilization management

Official page read

Phone

No phone listed for this route

Published email

tn_medicaid_aba@uhc.com

Published hours

Not published in this record

Product, plan and location

medicaid · chip
Tennessee

Mailing address

Not researched for this route

Physical address

UnitedHealthcare Community Plan 10 Cadillac Drive, Suite 200 Brentwood, TN 37027

Postal mailing address listed for the Tennessee plan

Questions for the Applied Behavior Analysis UM team (or customer service on the member ID card).

View source ↗ · Source checked 2026-10-25

Report an update

Before you call

Find national, regional and local insurance-plan contacts for members, providers, benefits, claims, authorizations and appeals. Match the exact product, state and administrator shown on the current card or notice.

Departments

Tests and medicines

Official website

Organization website ↗

Call experience

Wait times and ratings require enough reviewed reports for the same contact. No estimate has been invented.

Share your experience ↓

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

Share a call experience

Contact you calledWhen you called (your local time)

Minutes until a person answered / you stopped waitingOutcome

Call experienceThis is my call experience. It contains no patient information and may be included in anonymous, moderated statistics. Privacy notice.

Suggest a contact correction

Suggest a correction

Contact to correctWhat needs correcting?Proposed public informationOfficial page that supports the correctionThis is public organization information only. I have not included patient, member, claim or private contact details. Privacy notice.

Call preparation · editorial guide

Make the call count.

Find other published document channels. Confirm the department and purpose before sending any records.

Have ready in your secure workspace

Recipient department and exact document request
Required release or authorization
Secure return contact and existing request reference

Questions to resolve

Is this the correct destination for this document type?
Is there a secure portal or required form?
How is receipt confirmed?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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For the people making the calls

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Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

Records, fax and other contacts

How did your call go?

Share a call experience

Suggest a correction

Make the call count.

Have ready in your secure workspace

Questions to resolve

Found the contact. Still need to make the call?

Put payer follow-upon your office’s worklist.

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Put payer follow-up
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