DialClerk Directory

Humana

Care management and transportation

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

case management

Humana Healthy Horizons in Florida — after-hours/weekend discharge planning

Official page read
Phone877-329-0413Fax

833-996-2187

Published hours

Monday – Friday before 8 a.m. and after 5 p.m. Eastern, and weekends

Product, plan and location

medicaid
Florida

Mailing address

Not researched for this route

View source ↗ · Source checked 2026-10-24

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Humana Healthy Horizons (OH) NICU admissions

Official page read
Phone855-391-8655Published hours

Mon-Fri 8:30am-6pm ET (manual: 8:30am-5pm)

Product, plan and location

medicaid
Ohio

Mailing address

Not researched for this route

Neonatal intensive care unit admission notifications for Humana Healthy Horizons in Ohio (Medicaid).

View source ↗ · Source checked 2026-10-25 · Ohio Medicaid provider manual contact table ↗

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

transportation

Humana Healthy Horizons (OH) non-emergency medical transportation (MTM Health)

Official page read
Phone855-739-5986Published hours

Not published in this record

Product, plan and location

medicaid
Ohio

Mailing address

Not researched for this route

Members can schedule NEMT; trips under 30 miles may use county ODJFS.

View source ↗ · Source checked 2026-10-25

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

case management

Humana Healthy Horizons (IN) LTSS utilization management email

Official page read
Phone

No phone listed for this route

Published email

INPathWaysLTSSUM@humana.com

Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address

Not researched for this route

Long-term services and supports (LTSS) preauthorization questions; include member name, Medicaid ID and phone.

View source ↗ · Source checked 2026-10-25

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case management

Humana Healthy Horizons (IN) Right Choices Program

Search or secondary source
Phone833-410-2496Fax

502-996-8184

Published hours

Not published in this record

Product, plan and location

medicaid
Indiana

Mailing address

Not researched for this route

Right Choices (lock-in) program for Humana PathWays members. Source: IHCP Quick Reference Guide v14.1 (state agency list of MCE contacts), not the plan's own page.

View source ↗ · Source checked 2026-10-25

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Call preparation · editorial guide

Make the call count.

Locate care coordination and transportation contacts while preserving each plan’s eligibility and service-area requirements.

Have ready in your secure workspace

  • Plan, service area and requested date
  • Existing coordination or trip reference
  • Authorized caller details

Questions to resolve

  • Does this vendor administer the member’s plan?
  • What information is required for this request?
  • What confirmation and follow-up contact will be provided?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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