UCB Patient Support Programs

Provider services

Find the team that supports your practice. Match the plan and state before using a general provider line.

provider services

BIMZELX Navigate — enrollment, benefits verification and provider support

Official page read
Phone866-424-6935Fax

844-628-3299

Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Currently linked form is published January 2026. Fax completed enrollment and benefits-verification forms here. Full-service support includes copay/bridge enrollment, specialty-pharmacy routing and prior-authorization or appeal follow-up. Obtain required patient authorization; program support does not replace payer approval.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

provider services

CIMplicity — CIMZIA enrollment, benefits verification and provider support

Official page read
Phone866-424-6942Fax

866-949-2469

Published hours

Monday-Friday, 8 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

Currently linked form is published May 2026. Fax the completed enrollment and benefits-verification form here for medical or pharmacy benefit verification and prior-authorization support. Required provider certification and patient authorization remain necessary.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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Call preparation · editorial guide

Make the call count.

Find the team that supports your practice. Match the plan and state before using a general provider line.

Have ready in your secure workspace

  • Practice NPI and tax ID, kept in your secure workspace
  • Exact product name and member ID card
  • A one-sentence request and your office callback number

Questions to resolve

  • Does this team handle this plan and state?
  • Which department owns the next step?
  • What reference number should the office keep?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

See how it could work for your practice