Current Contact Us page labels this number for Claims and Provider Resource Line. Check the member’s assigned health network before submitting a claim.
Current EDI page specifically lists this number for provider claim-status verification. The general Contact Us page lists 714-246-8600 for Claims; both are retained with their published purposes, without a supersession claim.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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How did your call go?
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
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Call preparation · editorial guide
Make the call count.
Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.
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Claim number, service dates and billed amount
Submission acknowledgement and remittance
Provider billing identifiers
Questions to resolve
Was the claim received and accepted for processing?
What specifically prevents payment or final processing?
Is a corrected claim, reconsideration or appeal the right route?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
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For the people making the calls
Put payer follow-up on your office’s worklist.
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A request does not create an account or start a call. Use business contact information only. No patient information.
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