24 hours a day, 7 days a week for member handbook and general benefit questions.
Product, plan and location
medicaid California
Mailing address
Not researched for this route
TTY 711. Current Medi-Cal page gives narrower Monday–Friday 8 a.m.–5:30 p.m. hours for orientation and certain program assistance; those purpose-specific hours are separate.
Monday–Friday 8 a.m.–6 p.m.; time zone not specified in the page text.
Product, plan and location
Confirm the exact product or service California
Mailing address
Not researched for this route
Prospective 2027 benefit-year product, not active 2026 coverage. Official July 21, 2026 announcement says open enrollment starts November 1, 2026. TTY 711.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
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Exact plan name and member contact instructions
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Questions to resolve
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