Biogen Patient Support Services

Claims and claim status

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

claims

QALSODY — provider copay reimbursement submission

Official page read
Phone877-725-7639Fax

908-809-6244

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Biogen Claims PO Box 2355 Morristown, NJ 07962

QALSODY copay reimbursement claims only; not a patient payment or general application address.

Currently linked form is effective May 2023. Submit the reimbursement form, itemized EOB/remittance advice and billed-charge summary. Payments are made to physicians or sites of care on the patient’s behalf. Verify current eligible services before submitting; no billing-code eligibility is inferred from the older form.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

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Make the call count.

Find claim-status contacts and document destinations. A billing address, appeal address and original-claim address are not interchangeable.

Have ready in your secure workspace

  • Claim number, service dates and billed amount
  • Submission acknowledgement and remittance
  • Provider billing identifiers

Questions to resolve

  • Was the claim received and accepted for processing?
  • What specifically prevents payment or final processing?
  • Is a corrected claim, reconsideration or appeal the right route?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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A request does not create an account or start a call. Use business contact information only. No patient information.

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