Biogen Patient Support Services

Credentialing and enrollment

Track practice enrollment, network contracts and provider-directory changes through the correct administrative team.

provider enrollment credentialing

TYSABRI — TOUCH REMS enrollment and administration

Official page read
Phone800-456-2255Fax

800-840-1278

Published hours

Monday-Friday, 8:30 a.m.-8 p.m. Eastern

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address

Not researched for this route

TOUCH enrollment/start-form and prescriber-program support. The linked March 2025 guide illustrates an older September 2023 form; obtain actual current forms through TOUCH. REMS enrollment does not establish payer authorization.

Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

Help the next office

How did your call go?

Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.

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Suggest a contact correction

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Call preparation · editorial guide

Make the call count.

Track practice enrollment, network contracts and provider-directory changes through the correct administrative team.

Have ready in your secure workspace

  • Individual and group NPIs
  • Application reference, location and requested network
  • Submission dates and outstanding checklist

Questions to resolve

  • Was the application accepted as complete?
  • Are contracting and credentialing at different stages?
  • What effective date is confirmed in writing?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

Found the contact. Still need to make the call?

Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.

For the people making the calls

Put payer follow-up
on your office’s worklist.

Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.

A request does not create an account or start a call. Use business contact information only. No patient information.

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