Find medicine and test assistance programs, enrollment teams and financial-support contacts. Manufacturer programs, lab assistance and independent grants have different eligibility rules.
patient assistance
Relapsing MS treatment support and insurance navigation
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Biogen support coordinators provide treatment resources and financial/insurance navigation. This general MS route does not establish support eligibility for every Biogen medicine.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
QALSODY drug copay and administration copay are separate programs requiring separate enrollment if eligible. Staff must confirm current program terms and eligible administration costs.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Lead Case Managers provide treatment coordination, benefits investigation and eligible financial-assistance navigation. Drug and procedure copay programs require separate enrollment; procedure restrictions apply. Includes coordination questions for enrolled SPINRAZA Mobile Lab Program patients.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Biogen support coordinators help with TYSABRI insurance and assistance questions. Copay enrollment remains subject to current program terms; this route is separate from TOUCH REMS administration.
Confirm the exact product or service National contact — confirm product and location
Mailing address
Not researched for this route
Product support, financial-assistance questions and specialty-pharmacy access. Eligible commercial savings are applied by the dispensing pharmacy; no general PAP approval is implied.
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.
Help the next office
How did your call go?
Share a structured call experience or flag a contact correction. Submissions are reviewed before publication. Patient details, recordings and documents do not belong here.
Share a call experienceSuggest a contact correction
Call preparation · editorial guide
Make the call count.
Find medicine and test assistance programs, enrollment teams and financial-support contacts. Manufacturer programs, lab assistance and independent grants have different eligibility rules.
Have ready in your secure workspace
Exact medicine or test name and program
Current application or billing reference, kept privately
Insurance category and the program’s current required forms
Questions to resolve
Does this program support this exact medicine or test?
Which eligibility requirements and enrollment documents apply?
Where should the application go, and how can receipt be confirmed?
This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.
For healthcare offices
Found the contact. Still need to make the call?
Explore how DialClerk organizes the brief, hold time and staff handoff for your next administrative call.
For the people making the calls
Put payer follow-up on your office’s worklist.
Explore DialClerk for queued calls, hold handling, staff handoffs and a record of the next step. Tell us how your team works.
A request does not create an account or start a call. Use business contact information only. No patient information.
DialClerk Directory