Cigna / Evernorth

Dental insurance

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

dental

Dental network contact — standard commercial ID cards

Official page read
Phone800-882-4462Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Commercial contact table excludes customers with third-party administrator plans; channels can differ by patient ID card. Not all transactions are available for every plan. Specifically published to contact a dental network; not a dedicated direct dental department number.

View source ↗ · Source checked 2026-10-22 · Source published 2025-10-31

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Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

dental

Dental network contact — patients with G ID cards

Official page read
Phone866-494-2111Published hours

Not published in this record

Product, plan and location

commercial
National contact — confirm product and location

Mailing address

Not researched for this route

Commercial contact table excludes customers with third-party administrator plans; channels can differ by patient ID card. Not all transactions are available for every plan. Specifically published G-ID dental-network route.

View source ↗ · Source checked 2026-10-22 · Source published 2025-10-31

Report an update
Wait time: not establishedBest time from caller reports: not established. Published hours are not a wait forecast.

dental

Dental claims — published general mailing destination

Official page read
Phone

No phone listed for this route

Published hours

Not published in this record

Product, plan and location

Confirm the exact product or service
National contact — confirm product and location

Mailing address
Cigna Healthcare PO Box 188037 Chattanooga, TN 37422-7223

General dental claim mail destination on the public customer contact page.

Published on the public customer contact page. ZIP retained exactly as displayed: 37422-7223. Do not infer a different ZIP extension from older dental documents. Confirm the patient-specific address; provider instructions say to use the ID card.

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Call preparation · editorial guide

Make the call count.

Dental offices need the right plan administrator for benefits, claims, predeterminations and appeals. Confirm PPO, DHMO, Medicaid or discount-plan routing.

Have ready in your secure workspace

  • Dental plan and subscriber information
  • CDT codes, tooth numbers, surfaces and planned service dates
  • Predetermination, claim and attachment references

Questions to resolve

  • Which plan network and benefit limitations apply?
  • Are radiographs, narratives or periodontal charts required?
  • Is this a predetermination or a required authorization?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

For healthcare offices

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A request does not create an account or start a call. Use business contact information only. No patient information.

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