Credentialing and enrollment

Track practice enrollment, network contracts and provider-directory changes through the correct administrative team.

provider enrollment credentialing

MassHealth Dental — enrollment and credentialing

Official page read

Phone866-616-2699

MassHealth Dental credentialing questions via the shared provider-service phone

Published email

MassHealthEnrollment&Credentialing@dentaquest.com

MassHealth Dental enrollment and credentialing department

Published hours

Monday–Friday 8 a.m.–6 p.m. EST (as published)

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

The current contact page publishes a distinct credentialing mailbox. It is not the provider-engagement mailbox or a general dental claims intake address.

View source ↗ · Source checked 2026-10-22 · MassHealth dental program updates ↗

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Call preparation · editorial guide

Make the call count.

Track practice enrollment, network contracts and provider-directory changes through the correct administrative team.

Have ready in your secure workspace

Individual and group NPIs
Application reference, location and requested network
Submission dates and outstanding checklist

Questions to resolve

Was the application accepted as complete?
Are contracting and credentialing at different stages?
What effective date is confirmed in writing?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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