Provider portals and EDI

Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

edi clearinghouse support

MassHealth Dental — ERA and direct EDI trading-partner setup

Official page read

Phone

No phone listed for this route

Published email

EDI@greatdentalplans.com

DentaQuest ERA setup for eligible new MassHealth providers and direct EDI/trading-partner agreements

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address

Not researched for this route

The transition guidance directs providers newly participating since April 2025 who need ERA setup, or providers needing a direct EDI/trading-partner agreement, to this mailbox. No dedicated phone, fax or service hours are assigned in this section; general claims support is separate.

View source ↗ · Source checked 2026-10-22 · Source published 2025-10-01 · Source updated 2026-08-17

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Find technical support for portal access and electronic transactions. Clearinghouse acceptance is separate from payer claim acceptance.

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