MassHealth

Denials, appeals and grievances

Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

appeals grievances

Final Deadline Appeals Board — phone, email and mail

Official page read
Phone617-847-3115Published email

fdeappeals@state.ma.us

Published hours

Not published in this record

Product, plan and location

medicaid
Massachusetts

Mailing address
ATTN: Final Deadline Appeals Board 100 Hancock Street, 6th Floor Quincy, MA 02171-1745

Final deadline appeal packages (within 30 days of the remittance advice with error 0853 or 0855).

Email only to confirm receipt or check status; final deadline appeals are not accepted by email. Source: MassHealth All Provider Manuals Appendix A Directory (Transmittal Letter ALL-243, dated 07/01/23).

View source ↗ · Source checked 2026-10-25

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Find appeal teams, faxes and mailing addresses. Use the denial notice to confirm the appeal level, filing deadline and recipient.

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  • Denial notice, remittance and reason codes
  • Previous appeal confirmation and decision
  • Supporting evidence and any required authorization to represent the member

Questions to resolve

  • Is this a claim correction, provider dispute or member appeal?
  • What deadline and submission channel apply to this case?
  • How can the office confirm receipt and track the decision?

This is a general administrative checklist, not payer policy or advice about a particular patient. Confirm the current plan instructions.

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